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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
Active Reservations
If you need to make a change to or cancel a confirmed booking READ THIS FIRST!
Bonus Miles
How to Earn Cruise Miles by Booking with our Travel Partners
Account Issues
How do I create a Cruise Miles account?
Auctions on Cruise Miles
What happens after winning a cruise on the CruiseMiles auction?
What happens after winning an auction for CruiseBank Miles?
How does the Auction Watch feature work on CruiseMiles Auctions?
How does the Item Watching feature work on CruiseMiles Auctions?
» More topics
Booking Issues
It has been a month and I still haven't received my booking confirmation. What should I do?
What Happens After I Submit My Booking Request? (Complete Booking Overview Part 2 - READ THIS!)
How Do I Book a Cruise with CruiseMiles? (Complete Booking Overview Part 1 - READ THIS!)
Can I choose the cabin I want or be told which cabin I will have?
» More topics
Cruise Offers
Will you notify me when new offers are listed?
Forum
I can't get into the Cruise Miles Forum
Website Access Issues
I'm having problems logging into CruiseMiles.com and some parts of the website (Forum, Offers, Auctions, Etc.) saying I'm logged-out.
How to reset my password?
Transfers
How do I transfer my voucher to someone else?
Email Issues
How can I be sure to receive emails from Cruise Miles?
What should I do if my email address has changed or I am not sure I am receiving all of the emails from CruiseMiles?
Voucher Issues
Can I (or will Cruise Miles) sell my voucher?
What is the Cruise Miles value of the voucher I bought through CruiseVoucher?
What happens if I use a voucher worth more than the cruise I am booking?
Where are the Rainbow, Titanium and Diamond vouchers for sale?
» More topics
Other
"TradeUp" - What is it?
Does Cruise Miles offer solutions for my hotel accommodations and booking flights?
On Your Cruise
Should I buy a beverage package for my cruise?
Are any onboard gratuities automatically added to my onborad account? If there are such charges can you remove these charges?
Who can help me figure out things like transportation from the airport to the dock, which excursions to go on and the like?
What are my dining options?
» More topics
Roll Call / eTicket
What if I get an error on the Roll Check page?
Adding Your Vouchers
How to Register Your Cruise Vouchers in Your Cruise Miles Account
Bonus Code on Registration Form
How to Register the Bonus Code?
 

» Articles in this category:

 
How does Cruise Miles work? Article rated 2.5/5.0
Please download the attached ebook, "How Cruise Miles Work". It will help you understand the basics of Cruise Miles. The questions and answers in this Knowledge Base will fill in most of the other questions you might have. And our support ticket system is available to you for any additional information you may need.
Can I pay for the MilesDrop I won and send it to some else? Article rated 4.4/5.0
Yes, this can be done. In these case, it is important to indicate the auction ID number and UserID of the CruiseMiles account to credit this. Also, email admin@cruisemiles.com with the same info. Once this info is received the Admin Department will take care of doing this.
 


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